How do I claim the prize if I received a uniform invoice lottery notification?
Please visit a FamilyMart convenience store to print and redeem winning lottery invoices.
I didn't receive an email about the issued invoice.
Please contact club staff to verify if your email is correct.
I want to change the credit card for billing.
Credit card replacement requires the cardholder's signature. Please visit the service counter in person to complete the credit card authorization form.
I received a notification of payment failure, what should I do?
If you receive a failed payment notification, please call the club or join the official LINE group for inquiries, or visit the club in person for assistance from service personnel.
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